Logisrch

Terms of Service

Logisrch Technologies Inc. (Canada)
Last updated: 2 February 2026

These Terms of Service (“Terms”) govern access to and use of the Logisrch website, platform, and related services provided by Logisrch Technologies Inc., a corporation incorporated under the laws of Canada (“Logisrch”, “we”, “us”, or “our”), within Canada.

By accessing the website, submitting enquiries, requesting services, or using the Logisrch platform in any manner, you agree to be bound by these Terms. If you do not agree, you must not use the platform or services.

1. Relationship to Privacy Policy

Your use of the Logisrch platform is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information. These Terms govern platform use, services, liabilities, and commercial terms. In the event of conflict, these Terms prevail for service-related matters.

2. Marketplace Nature of the Platform

Logisrch operates primarily as a logistics marketplace and facilitation platform that enables customers to discover, compare, and connect with independent third-party logistics service providers, including warehouses, carriers, freight operators, and related service providers (“Service Providers”).

Unless expressly agreed otherwise in writing, Logisrch does not itself perform logistics services and does not own, operate, or control the assets used by Service Providers.

Any contract for logistics services is entered into directly between the customer and the applicable Service Provider, subject to the Service Provider’s terms and applicable law.

3. Scope and Nature of Services

Depending on the specific engagement and only where expressly agreed in writing, Logisrch may act in one or more of the following capacities:

  • Platform operator
  • Logistics facilitator or mediator
  • Broker or coordinator of third-party logistics services
  • Provider of warehousing or storage services
  • Service provider assuming limited operational responsibility

The role of Logisrch for any transaction is determined solely by the written quotation, service confirmation, or agreement issued for that service.

Any role assumed by Logisrch as a service provider applies only to the specific service expressly agreed in writing and shall not apply to any other transaction, service, or use of the platform.

Nothing in these Terms shall deem Logisrch to be a common carrier, freight carrier, freight forwarder, bailee, or agent unless expressly agreed in writing for a specific service.

4. No Agency, Partnership, or Employment Relationship

Service Providers listed on or engaged through the platform are independent contractors and are not employees, partners, agents, or representatives of Logisrch.

Logisrch does not control how Service Providers perform their services and is not responsible for their acts, omissions, compliance, or performance.

Nothing in these Terms creates any partnership, joint venture, agency, fiduciary, or employment relationship between Logisrch and any user or Service Provider.

5. Platform Use and Acceptable Conduct

You agree to use the platform only for lawful, legitimate logistics-related purposes.

You must not:

  • Provide false, misleading, or incomplete information
  • Request or transmit unlawful, dangerous, or prohibited cargo
  • Interfere with platform operations, security, or data
  • Circumvent pricing, payment, or service processes
  • Misuse contact details or communications obtained through the platform

Logisrch may suspend, restrict, or terminate access where misuse, abuse, or risk is identified.

6. Listings, Information, and Availability

Service listings, pricing, availability, capacity details, timelines, certifications, compliance statements, and service descriptions are based entirely on information provided by Service Providers.

Logisrch does not verify, audit, warrant, or guarantee the accuracy, completeness, legality, or reliability of any information disclosed or provided by Service Providers.

Any reliance on information provided by a Service Provider is at the customer’s own risk. Logisrch shall not be liable for any loss, damage, delay, misrepresentation, or non-performance arising from inaccurate, incomplete, misleading, or outdated information supplied by a Service Provider.

The inclusion of any Service Provider or listing on the platform does not constitute an endorsement, certification, or recommendation by Logisrch.

Logisrch may modify, remove, or restrict listings at its discretion.

7. Quotations and Service Confirmations

All quotations are non-binding and subject to availability and change until expressly accepted in writing by Logisrch.

A service confirmation or written agreement will define the scope of services, pricing, responsibilities, risk allocation, and any applicable liability limits.

In the event of inconsistency, the service confirmation prevails over these Terms.

8. Customer Obligations

The customer is solely responsible for:

  • Accurate declaration of cargo description, weight, dimensions, value, and nature
  • Compliance with applicable laws, customs, and regulatory requirements
  • Proper packaging, labelling, and suitability for transport or storage
  • Ensuring cargo is lawful and safe

Logisrch may rely entirely on customer-provided information without independent verification.

9. Third-Party Service Providers

Where logistics services are performed by Service Providers:

  • Logisrch acts solely as a marketplace operator or facilitator unless expressly agreed otherwise
  • Performance, liability, and claims rest exclusively with the Service Provider
  • Logisrch is not responsible for delays, loss, damage, or non-performance caused by Service Providers

10. Cargo Liability

10.1 Marketplace or Broker Role

Where Logisrch acts solely as a platform, marketplace, mediator, or broker, Logisrch assumes no liability for cargo loss, damage, delay, or non-performance.

10.2 Warehousing or Storage Services

Where Logisrch provides warehousing or storage directly, liability is limited to physical loss or damage occurring while cargo is in Logisrch’s direct custody and control and only where caused by proven negligence.

Unless otherwise agreed in writing, liability is limited to the lesser of:

  • The proven value of the damaged goods, or
  • The liability cap stated in the service confirmation

10.3 Operational Responsibility

Where Logisrch expressly agrees in writing to assume operational responsibility, liability is limited strictly to the scope and value stated in the service confirmation and shall not exceed the fees paid for the specific service, unless mandatory Canadian law requires otherwise.

11. Excluded Losses

To the maximum extent permitted by applicable Canadian law, Logisrch shall not be liable for:

  • Indirect, incidental, or consequential losses
  • Loss of profit, revenue, market, or business opportunity
  • Delay, detention, or demurrage unless expressly agreed
  • Loss caused by acts or omissions of Service Providers or other third parties
  • Loss arising from inaccurate or incomplete customer information

12. Cargo Insurance

Logisrch does not provide cargo insurance unless expressly agreed in writing.

The customer remains responsible for arranging adequate cargo insurance. Any assistance provided by Logisrch does not make Logisrch an insurer, guarantor, or insurance advisor.

13. Claims and Disputes

Unless Logisrch has expressly agreed in writing to assume responsibility, disputes and claims relating to logistics services must be resolved directly between the customer and the applicable Service Provider.

Logisrch has no obligation to accept, manage, or pursue claims and any assistance provided is voluntary and does not constitute acceptance of liability or waiver of rights.

14. Fees and Payment

All fees are exclusive of applicable taxes unless stated otherwise.

Invoices are payable in accordance with stated terms. Logisrch may suspend or terminate services for non-payment without liability.

15. Force Majeure

Logisrch is not liable for failure or delay caused by events beyond reasonable control, including weather, port congestion, labour disputes, governmental actions, or system failures.

16. Limitation of Liability

To the maximum extent permitted by applicable Canadian law, Logisrch’s total liability for any claim shall not exceed the amount actually paid to Logisrch for the specific service giving rise to the claim.

17. Indemnification

You agree to indemnify and hold harmless Logisrch from all claims, losses, damages, and expenses arising from:

  • The nature or condition of the cargo
  • Breach of these Terms
  • Violation of applicable laws or regulations
  • Inaccurate or incomplete information provided

18. Suspension and Termination

Logisrch may refuse, suspend, or terminate platform access or services where continued performance presents legal, safety, reputational, or financial risk.

19. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. The courts of Ontario have exclusive jurisdiction.

20. Entire Agreement

These Terms, together with any applicable quotations or service confirmations, constitute the entire agreement between the parties.

21. Contact Information

Logisrch Technologies Inc.
Email: info@logisrch.com