Effective Date: April 13, 2025
Welcome to Logisrch!
At Logisrch, your privacy matters to us. We’re committed to protecting your personal information and adhering to Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use our platform.
1. Information We Collect
a. Personal Information
We may collect the following types of personal information:
- Contact Details: Name, email address, phone number, and business address.
- Account Information: Username, password, and profile preferences.
- Business Data: Warehouse information such as location, capacity, and amenities.
- Usage Data: Information on how you interact with our platform, including search history, inquiries, and preferences.
b. Non-Personal Information
We collect aggregated or anonymized data to analyze usage trends, improve our platform, and optimize user experience.
c. What We Do NOT Collect
- Financial Information: Logisrch does not collect or store payment or financial data. All transactions are handled securely by trusted third-party payment processors.
d. How We Collect Information:
- When you register for an account.
- When you list your warehouse or interact with inquiries/bookings.
- When you contact customer support.
- Through cookies and similar tracking technologies.
2. How We Use Your Information
Logisrch uses your information to:
- Facilitate connections between businesses and warehouse owners.
- Provide tailored search results and recommendations based on your preferences.
- Communicate service updates, announcements, and promotional offers.
- Maintain security and ensure compliance with legal requirements.
- Improve the functionality and usability of our platform.
3. Sharing Your Information
a. Third-Party Service Providers
We work with trusted third-party vendors to provide essential services, such as:
- Cloud hosting for data storage and platform functionality.
- Analytics services to evaluate user behavior and improve the platform.
b. Business Users and Warehouse Owners
Your information may be shared within the platform to enable transactions and inquiries:
- Warehouse Owners: Receive relevant details from potential businesses as part of a booking inquiry.
- Business Users: Access warehouse details, including availability and amenities.
c. Legal Compliance
We may share your information when required to comply with applicable Canadian laws or regulations or respond to valid legal processes (e.g., subpoenas).
4. Cookies and Tracking Technologies
Logisrch uses cookies to:
- Enhance website performance and user experience.
- Collect anonymized data for analytics purposes.
You can manage cookie preferences through your browser settings; however, disabling cookies may affect certain platform features.
5. Security of Your Information
We employ industry-standard security measures to protect your information, including:
- Encryption during data transmission.
- Secure servers and restricted access to sensitive data.
While we work hard to safeguard your information, no system is completely immune to risks. We encourage you to use strong passwords and protect your account credentials.
6. Your Rights
As a user in Canada, you have the following rights under PIPEDA:
- Access Your Information: Request access to the personal data we hold about you.
- Update Your Information: Correct inaccurate or outdated personal details.
- Withdraw Consent: Opt out of receiving marketing communications or certain data uses.
To exercise any of these rights, contact us at info@logisrch.com
7. Data Retention
We retain your personal information only as long as necessary to:
- Provide our services.
- Comply with legal obligations (e.g., tax laws).
- Resolve disputes or enforce agreements.
After this period, your information will be securely deleted or anonymized.
8. International Data Transfers
If your information needs to be transferred outside Canada, such as for cloud hosting services, we ensure appropriate safeguards are in place to maintain compliance with Canadian privacy standards.
9. Privacy Policy Updates
Logisrch may update this Privacy Policy periodically to reflect changes in technology, services, or legal requirements. Changes will be posted on this page, and material updates may be communicated via email.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to make a privacy-related request, please contact us:
Email: info@logisrch.com
Phone: +1 236 868 3063
Address: Spaces King George Hub,
Suit 300 – 9850 King George BLVD,
3rd Floor Surrey BC V3T OP9
11. Additional Notes for Québec Residents
For users in Québec, Logisrch complies with Law 25. Québec residents have the right to request explicit consent before data collection and request anonymization or deletion of their data at any time.
Key Updates:
- Exclusion of Financial Data Collection: Removed references to collecting payment or financial information, ensuring alignment with your operations.
- Focus on PIPEDA Compliance: Clearly defined user rights and safeguards for transparency.
- Adapted for Canadian Law: Designed to address federal PIPEDA rules and additional provincial regulations like Law 25 for Québec.